Terms of service


General businessäterms and conditions (GTC) foroverr orders over Fitgun.de

We would like to introduce you to our General Terms and Conditions. These apply to all items on our website. Both for massage guns and other items. In the case of a return, the product must not be dirty or dusty. Cleaning and processing costs are taken into account here.

1. Conclusions of contracts and deliveries

1.1 Your contractual partner for fitgun.de is A&G Handelsgesellschaft mbH, which sells the Fitgun brand holds and sells. The contracts are expressly written and concluded in German.

1.2 By clicking the "Buy" button, you place a binding order for the items in the shopping cart and agree to receive product-specific advertising emails from Fitgun Germany. We will confirm the receipt of your order immediately by email after sending the order. A binding contract is formed upon receipt of the order confirmation. The dispatch takes place after the payment has been credited to the account of A&G Handelsgesellschaft. Shipping usually takes 7-10 days. In exceptional cases, when the customer is informed, the delivery time can be up to 28 days.

1.3 By clicking the "Buy" button, you accept these terms and conditions and enter into a binding contract.


1.4 Please note that we are exceptionally not obliged to deliver the ordered goods if we have properly ordered the goods on our part, however have not been supplied correctly or on time (congruent hedging transaction). It is also a prerequisite that we are not responsible for the lack of availability of the goods and that we have informed you of this circumstance immediately. In addition, we must not have assumed the risk of procuring the ordered goods. If the goods are unavailable, we will immediately reimburse you for payments already made.

1.5 We do not assume the risk of having to procure ordered goods (procurement risk). This also applies when ordering goods that are only described in terms of their type and characteristics (generic goods). We are only obliged to deliver from our stock of goods and the goods we have ordered from our suppliers.


2.1 The prices listed in the offer at the time of the order apply. The prices quoted are final prices, which means they include the applicable German statutory value-added tax. The goods remain our property until the purchase price has been paid in full.

2.2 Shipping within Germany is free of charge for our customers. The costs for shipping to other countries can be found on the detail page.


3.1 Basically, we offer payment cards of the first class (bank transfer) and Paypal. We reserve the right to offer or remove additional payment options.

3.2 You will receive any credits via your previously selected payment option.

4. Coupon Codes

4.1 You can enter voucher codes on our detail page before placing your order.These voucher codes grant you a discount on our articles

4.2 Promotional vouchers can only be redeemed within the specified period and only once as part of an order process. Individual brands may be excluded from the voucher campaign.

4.3 Promotional vouchers can only be redeemed before completing the ordering process. Subsequent crediting is not possible. Multiple promotional vouchers cannot be combined unless we have agreed otherwise. A&G Handelsgesellschaft mbH reserves the right to remove voucher codes and create new ones.



First of all, we would like to inform you that you can use the returns label that you can get from us if you are returning goods. The return costs will be borne by the customer. A&G Handelsgesellschaft only bears the shipping costs to the customer. In the case of a return, the return shipping is borne by the customer.


You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods or, in the case of partial deliveries, the last delivery.

In order to exercise your right of withdrawal, you must contact A&G Handelsgesellschaft mbH, Quendorferstraße 24 in 48465 Schüttorf, info@fitgun.de , telephone: 01782644283, by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. If you make use of this option, we will immediately (e.g. by email) send you confirmation of receipt of your revocation. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you withdraw from this contract, we will owe you all payments we have received from you, including delivery costs (except for additional costs resulting from your choosing a different type of delivery than that offered by us, have chosen the cheapest standard delivery) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you. Under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. Under no circumstances will we bear the costs of a return. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


We will arrange any repayments automatically within 14 days

to the account you used for payment When paying by invoice and prepayment, the return transfer will be directed to the account from which the transfer was made. If you paid by Paypal or credit card, the refund will be made to the associated Paypal or credit card account.



7.1 The statutory liability for defects applies.

7.2 The European Commission provides a platform for online dispute resolution (OS), which you can find under the Link to the platform of the EuropeanEuropeanCommission find. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.