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Terms and Conditions


General businessäterms and conditions (GTC) foroverr orders over fitgun. com

We would like to introduce you to our General Terms and Conditions. These apply to all items on our website. Both for massage guns and other items.

1. Conclusion of contracts and deliveries

1. 1 Your contractual partner via fitgun. com is A&G Handelsgesellschaft mbH, which owns and sells the Fitgun brand. The contracts are expressly written and concluded in German.

1. 2 By clicking the "Buy" button, you place a binding order for the items in the shopping cart and agree to receive product-specific advertising emails from Fitgun Germany. We will confirm receipt of your order by email immediately after sending the order. A binding contract is formed upon receipt of the order confirmation. The dispatch takes place after the payment has been credited to the account of the A&G trading company. Shipping usually takes 7-10 days. In exceptional cases, when the customer is informed, the delivery time can be up to 28 days.

1. 3 By clicking the "Buy" button, you accept these terms and conditions and enter into a binding contract.


1. 4 Please note that in exceptional cases we are not obliged to deliver the ordered goods if we have properly ordered the goods on our part, but have not been supplied correctly or on time ( congruent hedging transaction). It is also a prerequisite that we are not responsible for the lack of availability of the goods and that we have informed you of this circumstance immediately. In addition, we must not have assumed the risk of procuring the ordered goods. If the goods are unavailable, we will immediately reimburse you for payments already made.

1. 5 We do not assume the risk of having to procure an ordered product (procurement risk). This also applies when ordering goods that are only described in terms of their type and characteristics (generic goods). We are only obliged to deliver from our stock of goods and the goods we have ordered from our suppliers.


2. 1 The prices listed in the offer at the time of the order apply. The prices quoted are final prices, which means they include the applicable German statutory value-added tax. The goods remain our property until the purchase price has been paid in full.

2. 2 You can find the shipping costs on the detail page.


3. 1 Basically, we offer payment cards of the first class (bank transfer) and PayPal. We reserve the right to offer other payment options. to be removed again.

3. 2 You will receive any credits via your previously selected payment option.

4. Coupon Codes

4. 1 You can enter voucher codes on our detail page before placing your order. These coupon codes give you a discount on our items.

4. 2 Promotional vouchers can only be redeemed within the specified period and only once as part of an order process. Individual brands may be excluded from the voucher campaign.

4. 3 Promotional vouchers can only be redeemed before completing the ordering process. Subsequent crediting is not possible. Multiple promotional vouchers cannot be combined unless we have agreed otherwise. A&G Handelsgesellschaft mbH reserves the right to remove voucher codes and create new ones.



The return costs are borne by the customer. A&G Handelsgesellschaft only bears the shipping costs to the customer. In the case of a return, the return shipping is borne by the customer.


You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, returned the goods or in the case of partial deliveries, took possession of the last delivery.

To exercise your right of withdrawal, you must contact A&G Handelsgesellschaft mbH, Holmers Kamp 12 in 48465 Schüttorf, info@fitgun. com, by means of a clear statement (e.g. B a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. If you make use of this option, we will inform you immediately (e.g. B send a confirmation of receipt of your revocation via email. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have to refund the purchase price that we received from you (with the exception of the delivery costs) immediately and at the latest within fourteen days from the day on which the notification of your revocation of this contract has come to us. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. Under no circumstances will we bear the costs of a return. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


We will arrange any payments automatically within 14 days

to the account you used for payment. When paying by invoice and prepayment, the return transfer will be directed to the account from which the transfer was made. If you paid by Paypal or credit card, the refund will be made to the associated Paypal or credit card. credit card account.



7. 1 The statutory liability for defects applies.

7. 2 The European Commission provides a platform for online dispute resolution (OS), which you can find under the Link to the platform of the EuropäCommission find. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.